Moving? Don’t Get Ripped Off

Moving can be one of the most stressful times in a person’s life. What box did everything get put into? Will the new home be ready in time for the move? Have any details been forgotten? Sometimes you can answer all of the above questions, and then, at the last moment it hits you: “When do moving companies get paid?”

It seems like such a simple question that it can often go unanswered in the wake of all the activity of moving. However, it’s important to know how and when to pay your mover. While the answer isn’t black and white across all companies and situations, there are some industry standards to adhere to and red flags to watch out for.

The first step is to get a quote from various moving companies as you plan your move. Be sure to ask what their payment policy is. This will give you an idea of how a variety of companies operate and also allow you to compare to find the best situation for you.

Typically, if you’re asking, “When do moving companies get paid,” the answer is quite simple. Most moving companies require a deposit up front with the remaining payment made upon delivery. Easy enough, right? Not so fast. From there, the policies can vary from company to company.

A general rule of thumb is to charge a deposit of about 15% of the total cost. Some moving companies may charge a little more or a little less but 15% is a good starting point to work from. These companies may require the deposit on booking to ensure their services are booked for when you need them. Others may not require the payment of deposit until closer to your moving date. Be sure to ask about what happens to your deposit if you need to cancel or change the date of your move.

When paying a deposit, there are a few red flags you should look out for. Companies that require a large amount, or even the entire amount, up front, should be scrutinized carefully. You should also be wary of moving companies that insist on cash or bank draft as that could be a sign that they don’t plan on following through. A moving company that offers a variety of payment options including credit card or PayPal is not only more likely to be legitimate but they also, clearly, care a lot about offering convenience to their customers.

After your deposit has been paid, most moving companies will not require final payment until delivery. Be sure to clarify how they take payment. Some may have your credit card on file from the deposit while others may ask you to pay the delivery driver. You should also be aware of all services included in your move and ensure the entire job has been done before completing payment. If you have requested unpacking services then the job is not done until your belongings have been unpacked.

As with any major purchase, it’s important to do your research. Beyond asking when moving companies get paid, it’s also important to research the company you have chosen. Ask for recommendations from friends or family, read online reviews, and speak to the company employees or owners yourself. Moving can be stressful, but if you’re properly prepared, you can take a lot of stress out of the equation.

Thinking Of Moving In or Out of New Jersey? One Group Is Making Sure The Moving Companies Don’t Put The Moves On You

New Jersey moving company

Moving, it’s an exciting yet nerve-wracking process, and with every thrilling new horizon comes the chance for something to go horribly wrong. Like the glass cabinets and dining sets carefully packed away in a cardboard box, your situation is fragile. Your whole life, everything you’ve earned and created for yourself, is packed up and handed over to a team of burly movers.

So how can you be certain that the moving company you are dealing with, is qualified and trustworthy? How can you be certain that the charges, methods, and licenses of your respective moving company are all in order? For all of these concerns, you can rely on the New Jersey Division of Consumer Affairs for verification.

In the state of New Jersey, all movers must file a “tariff” with the Division of Consumer Affairs, which verifies the charges, terms, and services offered by each moving company. The Division of Consumer Affairs then oversees and regulates all intrastate moves, and can be called upon to hold the moving companies responsible for following their tariffs.

So, if you feel that the moving company that you’ve hired might be trying to scam or take advantage of you in any way, it is well within your rights to reach out to the Division of Consumer Affairs and inquire about the details of that company’s tariff.

So, what specific information is contained within these tariffs? Each tariff details, in a variety of ways, the published policies and charges of every licensed intrastate moving company in the state of New Jersey. For example, a company’s tariff will detail not only the company’s rate but also the nature of how that rate is applied. Meaning that the company will specify within their tariff whether they charge by the hour, mile, or a flat fee. This means that the Division of Consumer Affairs not only regulates movers over their prices and policies, but also how these prices and policies are carried out and applied.

Another way the Division of Consumer Affairs might be of use to you is to verify the machine licenses and labor policies of your respective moving company. If your movers plan to use a certain piece of machinery during your move, you’ll want to make sure that they are licensed to use it and are liable for any damage that might accidentally be caused by the operation of that machine. Essentially, verifying the machine licenses of your moving company ensures that all machinery is used properly, legally, and at the liability of the movers. Similarly, you’ll want to verify the labor policies of your moving company in case any incident occurs concerning one of the company’s employees. For example, if a mover were injured on your property while moving an item that you own, you’ll want to be certain that the moving company has the proper policies in place to ensure that you won’t be personally liable for any of those damages.

In essence, The New Jersey Division of Consumer Affairs is your one-stop shop to learn everything you need to know about a moving company’s policies and qualifications.

What’s more? If you find yourself in a situation where you need to hold the moving company to their published policies, the Division of Consumer Affairs has the tools needed for that sort of enforcement. Moving isn’t something you have to go through alone, The New Jersey Division of Consumer Affairs is here to guide and assist you through the entire process, and ensure that no one takes advantage of you and your family.

Check Your Moving Company to Prevent Devastating Loss

Moving Company in California

Imagine it is moving day in California.

You hired a moving company with the cheapest quote, much cheaper than all the competitors.

They arrive at your house and begin moving all of your belongings into their large truck. They mishandle some of your precious items, but that is expected at this price. Suddenly, one of the movers misses a step and falls, landing hard and breaking his arm. They call an ambulance, and while the delay was annoying, at least he will be ok.

But will you?

Hiring a moving company in California is a very important decision. If they lack proper insurance, you could be liable for any injury sustained on your property. Not only could a cheap mover cause damage to your belongings and not have coverage, but you could end up paying a whole lot more if there is an accident.

The cheap price of a moving company could signify that they don’t meet the proper regulations of the State.
So Who Regulates Moving Companies in California?

The California Public Utilities Commission regulates everything when it comes to moving companies. Companies must get permits from the PUC, have proof of insurance, and have completed criminal background checks. The permit proves that they meet specific safety and financial standards. The PUC issues every moving company a Cal-T number, and this number must be made visible on everything that the company uses to communicate with you in writing, including advertisements.

You can use the Cal-T number to check whether the moving company is up to date on all of its requirements. Just call the California PUC, or visit their site at The site has more helpful information that can guide you through your move in the best possible way.

The most important thing that they provide for you is a list of all the moving companies and proof that they have a current permit, insurance, and a physical location. Having a physical location is important. You should visit your moving company to make sure that they are legitimate and that they have quality staff you can trust with your belongings.

If you have a complaint with your moving company, first try to resolve it with them yourself. If they do not entertain you, you can file a formal complaint with the PUC.

Another helpful organization is the California Moving and Storage Association (CMSA). They represent hundreds of licensed moving companies, and they ensure that companies are up to date with all the regulations of the PUC. The CMSA also has associate members who agree to uphold higher standards.

You can call the CMSA or visit their website to find the moving companies that meet all the regulations. You can find them at

If you find a mover just by going to a random site on the internet, while it could be legitimate, it could also be a way of getting around regulations by offering a cheap price. Verify the company with the CMSA and the PUC to make sure that they are following the law.

One of the rules for the moving companies is that they provide you with a price that they will not exceed, in writing before they arrive at your house. If they don’t provide this, they are not following regulations, and would then be allowed to raise the price as high as they want, after seeing what they have to move.

If you want to avoid potential damage or devastating loss during your move, make sure you carefully validate the legitimacy of your moving company. California has clear regulations as defined by the Public Utilities Commission, and it is easy to find out whether companies are up to date on their requirements. Simply contacting the PUC could prevent disaster when you decide to move.